Delete Your Snapora Account

Delete it in the app

1. Open Snapora and sign in.
2. Go to Settings.
3. Scroll to the bottom and tap Delete Account.
4. Type DELETE to confirm and tap Delete my account.

Your account is deleted immediately and you are signed out.

Delete it without the app

If you cannot use the app, send an email to onetimedevelop@gmail.com with the subject “Delete my Snapora account” and the phone number you signed up with, including the country code.

We confirm that the number is yours before deleting anything, and delete the account within 30 days of confirming. There is no charge.

What is deleted

• Your profile: name, email address, postal address, profile photo and freelancer profile.
• Your devices and notification tokens, and your subscription record with us.
• If you have a business in Snapora: the business profile and logo and everything in it — clients, leads, orders, event functions, crew assignments, invoices, and the payments and expenses ledger.

Deletion is permanent and cannot be undone.

What may be kept

• If another business added you as crew, the name and phone number that business saved for you, and its records of the jobs and payments between you, stay in that business's account. Ask the business to remove you, or write to us.
• Server logs and routine backups, which are removed as they expire.
• Information we are required by law to keep.

If you have a paid plan

Deleting your account does not cancel a subscription bought through Google Play. Cancel it first in Google Play → Payments & subscriptions → Subscriptions, or Google Play will keep charging it.

More information

See our Privacy Policy and Terms & Conditions, or write to onetimedevelop@gmail.com.